She Made Me Better

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After graduating college, my first real professional experience was in a nationwide retail-clothing store. Having worked there part-time during school, I was afforded the opportunity upon graduation to become a manager in the home store of our District Manager (DM). As an hourly associate I had heard the horror stories about the DM but I […]

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Humility Leads To Cultural Competence

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Companies spend thousands of dollars on consultants and subject matter experts in an attempt to define their company’s “culture”. They come up with mission statements, vision statements and elevator pitches, but forget to talk about their people and how they’re treated… how the company’s culture is ultimately determined by how they embrace all of the […]

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If You Can’t “Identify” Talent, You’ll Never Be Able To “Manage” It

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“Talent”  & “Talent Management” These are the latest overused industry buzzwords…but what do they mean? I had a supervisor who claimed she was “managing talent” and insisted I take numerous courses on timekeeping, accounting, and finance even though it was obvious I had no aptitude whatsoever with numbers or money. The result? Thousands of dollars were spent in an attempt […]

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The Mystery of Feedback !!

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Companies are notorious when it comes to feedback.  There are countless systems developed, executed and utilized at all levels of an organization.  We want to know what people think !!  Or do we ?? Seriously, one of the areas that HR is thrust into on at least an annual basis is some sort of programmed, structured […]

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HPI Series: Cause Analysis

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I initially started this series and unfortunately it stalled – I’m sorry. Life happened and it just didn’t work out to get completed. However, I am starting it back up and picking up where I left off. If you missed the replays of the initial posts in this series, check them out here:  Performance Management […]

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