The way news moves today (both real and #fakenews) I could write a post a day about how one U.S. company or another screwed up regarding public relations, customer relations, or employee relations. It could be United Airlines – pick one of many reasons – or Pepsi, or Chick-Fil-A.  Every day, something. This is not…

Today’s post is about creativity, something many of us in Human Resources  could us a little more of.  Sadly much of my creativity has been overtaken by 941’s,  1099’s, WH381s and the like.  Today I am recycling something from the past. In 2012 my youngest son was a recent graduate from college and had not…

We’ve had Facebook in our lives for over 10 years now. Remember Friendster or MySpace? I’m dating myself. Social media held a promise of connecting across time zones and continents – on which it has delivered.  Over the years we’ve learned that social media keeps us informed and connected but it is also a great way to…

Are you in the customer service business? Of course you are. If you are in HR then a large part of everything you do is centered around service. But it’s not just HR, its business in general. Companies who excel do so because of superior service. Do you ever think about what kind of service…

HR Guide, #PICHR, Kyle Jones

When did you last buy a TV Guide? On second thought, perhaps I should word the question differently. When was the last time you bought a TV Guide and actually used it as…a TV Guide? (This isn’t in reference to buying one to read an article because your current favorite show is on the cover. This is to see what shows air on what channel and at what time.) Would your answer be days, weeks, months, or years? Perhaps you need an HR Guide instead!

  If you have visited the Performance I Create website recently, you’ve noticed that PIC is headed to #LASHRM14 April 7 & 8! This is the annual state HR conference for the Louisiana State Council of SHRM. Hundreds of human resource professionals from all around the state named after King Louis XIV will gather in…

Look in the mirror and maybe you don’t think you need a diet but trust me you do. How could I possibly know this? Because you look like me….face down and texting/Facebooking/Tweeting/Instagraming/Snapchatting away on your smart phone or tablet. Recently, I had slight nervous breakdown/panic attack/stress event. Nothing major. No meds. No 5150 holds. I…

It is conference season in SHRMland. That means volunteers from local chapters and state councils across the nation are planning, organizing, networking, negotiating and preparing. The result – a state HR conference designed to bring HR pros from around their respective states to learn, develop, connect and grow. The state of Kansas is no different….

*Part of our micro blogging series where we share our point of view on certain topics. Today Sarah Williams and Chris Ponder II tackle anonymous accounts, HR, bashtagging and indecent behavior on SM* Sarah Williams- When I started writing my blog 2 years ago, I chose to write under a pen name because my employer…

*Part of our micro blogging series where we share our point of view on certain topics. Today Janine and Chris tackles anonymous accounts, bashtagging and enablers* Chris Fields – Anyone who knows me or read any of my articles knows that I love HR and hate to see it devalued and embarrassed. But in this…

For the past two years, we have shared our knowledge and experience about improving performance and productivity through human performance improvement, training/learning and development, process improvement, instructional design, human resources, communication, social media, leadership, or productivity. 2013 is our year to help you really blow the thought, perspective, and action of performance, up! And now we…

Unless you live under a rock you’ve probably heard enough about social media to make your ears bleed.  It was everywhere last week at the SHRM National Conference and as part of the social media team I confess I was out there preaching the gospel. But the thing is for every person I met who…