I have always had an open-door policy. Except now, I work in an open office and have no door – or desk – so it’s now more of a “grab-a-chair-and-sit-here” policy. It works for me. People know where to find me or they send an IM asking where I am today.  Sometimes it’s about a…

Non-HR managers don’t know HR stuff. That’s not what they’re paid for and that’s not their area of expertise. Amid all the day-to-day chaos they’re dealing with they need a trusted partner to lean on when they do have those questions about culture, behaviors, or compliance. With a plate-full of tasks and deadlines they must…

I have a 10 year old son, and this affords me the opportunity to practice my leadership skills. A recent situation with my little guy served as an excellent example of managing what I like to call the “Three Buts of Performance Problems.” I have a rule in my house that clean clothes are to be…

Perusing Facebook, I always see personality tests and posts where people brag about being either an introvert or an extravert. Some people use their lack of desire for interaction as an excuse to be standoffish and others attribute their good or bad actions to their outgoing personalities. Just last month, I attended a conference where Introversion/Extraversion seemed to…

In July, I wrote an article titled, “Three Powerful Words from a Leader: “It’s My Fault”, the article was about the importance of a leader owning mistakes. Continuing in the series, today I am going to write about three more powerful words from a leader: “I Trust You”. We aren’t flawless, and pretending to be so is far…

On the way to school, my son asked me out of the blue, “Dad, if people aren’t good at their job, do they still get paid?” Having to always stay quick on my feet, I filtered my response to an appropriate, 9 year old level and said, “Yes they do, but if they aren’t good…

Recently my wife had surgery.  This gave me occasion to hang around a hospital for days at a time. While my intent was to be there to attend to any of my wife’s needs. I could not help but be an ardent observer of all of what I saw going on there. I was intrigued…

Hours upon hours are spent each week in meetings or preparing for meetings. The unfortunate reality is that not much of anything comes from the decisions made in them. According to Former Ernst & Young executive, Al Pittampalli, author of Read This Before Our Next Meeting, most meetings are “not about coordination but about a bureaucratic excuse-making…and company politics.” I personally recall…