Benny was pissed. (names have been changed to protect the guilty) Benny was a client of mine and was not happy. A relatively simple mistake had become compounded by the multiples of people affected by it, and by the time everything was corrected something small and benign had become annoying and intractable like a fast-changing…

Over three years ago, I was asked to join Performance I Create. It was both an honor and something that scared the mess out of me, because I was joining the ranks of some of the best and brightest in HR. If I had let my very unreasonable fear of being great stop me from…

I am still reeling from the amazing experience that was TED at IBM. For those of you unfamiliar, it is a co-branded and promoted event by TED and IBM designed to showcase some of the brightest minds in the world. One of the speakers that resonated with me was Nir Eyal. His talk was about…

There is an old African proverb that states, “After you pray, move your feet”. This implies that no matter what’s being said or to whom, action on the part of the speaker is required for something to actually happen. I’ve personally found that doers are so busy doing that they don’t have time to waste telling…

Last week, a host of articles popped up (here is one) in the mainstream regarding the hype of Tony Hsieh moving Zappos to a holacratic organization. First glimpse of one article title, “Zappos is going holacratic: no job titles, no managers, no hierarchy” definitely sparks some interest. No titles, no managers, no hierarchy….how is this possible…

Not long ago, I got into a debate with a co-worker about my desire to update a few of our processes. “Why reinvent the wheel?? Everything is working just fine.” “I don’t want to reinvent the wheel … I want to make sure the wheel is properly inflated. I want to clean it and shine…

As I compose this post, I am getting ready to celebrate my birthday.  I am reaching the age where I don’t really need much for my birthday, but there is something that I have figured out I would like to have.  I, like most other HR Pros, who are trying to create rock star like…

For several years employers have been asking employees to do more with less; do work quickly and accurate while performing multiple duties at once. In addition to the demand of increased productivity, we are inundated with incoming requests for information and bombarded with bits and pieces of data from a multitude of sources. As a result, we find ourselves…

It is conference season in SHRMland. That means volunteers from local chapters and state councils across the nation are planning, organizing, networking, negotiating and preparing. The result – a state HR conference designed to bring HR pros from around their respective states to learn, develop, connect and grow. The state of Kansas is no different….

In a day and time when budgets are being cut and every dime has to be accounted for, it’s critical that everyone is able to show how they impact a company’s bottom line. It’s especially hard when you have departments like HR who clearly have value, but because they are not a “profit center”, it’s…