I have the pleasure of owning my own business. While this comes with a heckuva lot of headaches and anxiety, it does come with some inherent bonuses: I own what I do! I am committed! I am all in! I gave a presentation a few weeks ago in which I talked about my belief that employees need…

That part of my career spent in HR has been filled with new learning about people. All kinds of people. One thing I have come to learn is that there is a huge difference between understanding something about another person’s experience and feeling what they feel. I can’t know how they feel about certain things…

It’s not often our parents suggest we are anything less than authentic but from time to time back in my teenage years, my mom would tell me, “Heather, you may be the devil’s spawn but for God’s sake, quit acting like it!” She was, of course, suggesting that I present a kinder, more gentler me. Perhaps…

The election has left many deeply scared, others second guessing their decisions, and Trump supporters more diligent than ever. No matter where you fall in this spectrum there are some indisputable facts: He won and is the President He did NOT win the popular vote He does not seem likable He is extremely petty But…

Hatefulness Unprofessionalism Those are hardly inspirational words, but they inspired this post. Recently, I concluded a workplace investigation that despite all the discriminatory allegations, counter claims, and retaliation complaints thrown around, what it boiled down to was there was a lot of hatefulness (feelings) and oodles of unprofessionalism (behavior). Hatefulness and unprofessionalism. They have no…

I recently took a fabulous trip to Hawaii.  While I was there I got to do and see a lot of things. You know the touristy stuff like the Mountain Top of Mauna Kea, the live lava flow at Kilauea, hiking up Diamond Back Peaks, The Pearl Harbor Memorial or even drinks on the beach…

Benny was pissed. (names have been changed to protect the guilty) Benny was a client of mine and was not happy. A relatively simple mistake had become compounded by the multiples of people affected by it, and by the time everything was corrected something small and benign had become annoying and intractable like a fast-changing…

Ah, fall is in the air in the Northern Hemisphere. In the U.S. that creates many opportunities (or excuses) for people to celebrate. Your favorite MLB team may have just made the playoffs (Go Tribe!), or your NFL team or college team have just started the quest for domination. Then there are the traditional fall…

Bosses who claim they don’t have favorites are lying! They’re lying to you and they’re lying to themselves. I don’t know why they bother lying; I believe having favorites is perfectly acceptable. Please note, “having favorites” and demonstrating “favoritism” are not the same thing. Giving an employee unfair preferential treatment at the expense of another is rude and wrong, and you…

As I write this today, Georgia Governor Nathan Deal has let it be known that he is vetoing the proposed “Free Exercise Protection Act”,  House Bill 757. The “protection” part of the act was to protect faith-based groups who refused to provide social, educational or charitable services that violate their religious beliefs. Oh, and they could…

Chris Fields As a kid growing up Southern Baptist, all I knew about St. Patrick’s Day is that you wore green or you got pinched and you drew a lot of 4 leaf-clovers, oh and people got drunk. But just like most holiday’s St. Patty’s Day has  history and culture. It wasn’t until I attended St. Ambrose University…

The fact is I never thought of women’s issues in the workplace because I have never faced overt discrimination at work. No one has ever made terrible comments to me, sexually harassed me or any of the other actions you think of as discrimination. Do I know that it happens? Have I heard stories? Absolutely….

“Quit singing and get back to work!” “Settle down! Don’t you have work to do?” “This work is serious so take it seriously!”  “I don’t appreciate that you and your team are always laughing and carrying on with everyone else.” Four statements.   Four assumptions.    Four reasons to make my blood boil. The first statement was…