That part of my career spent in HR has been filled with new learning about people. All kinds of people. One thing I have come to learn is that there is a huge difference between understanding something about another person’s experience and feeling what they feel. I can’t know how they feel about certain things…

It’s not often our parents suggest we are anything less than authentic but from time to time back in my teenage years, my mom would tell me, “Heather, you may be the devil’s spawn but for God’s sake, quit acting like it!” She was, of course, suggesting that I present a kinder, more gentler me. Perhaps…

I attended an event at an attorney’s office in downtown Chicago. I think formally this was titled an Employment Law Update.  Like many folks here in the HR space, I do my best to keep up with what’s happening.  I read blogs, newsletters, follow tweets, participate in closed Facebook groups, talk to people and attend…

I was having lunch the other day with a dear friend and HR colleague and he was telling me a story that I had lived through many times before. In a nutshell, he had a manager who wanted to break the rules because it was “too burdensome” to follow them. More honestly stated: the manager…

Seven or so years ago, I was asked to teach a course for a client regarding discrimination and harassment prevention. They had offices outside of  Alaska so I researched EEO issues in those states in order to update my workbook materials. My research quickly revealed an addition to my list of protected classes: Political Ideology When I saw…

Being in business keeps getting more and more challenging every year. It seems to me that it is getting to the point when some exceptionally bright, forward thinking entrepreneur has an idea to build a better mouse trap they are going to research what a business model might look like, and it just scares the…

“It is not unsafe work conditions that we should worry about, it is unsafe behavior.” Safety It is often the red-headed stepchild of Human Resource programs, and for those organizations who aren’t knee deep in OSHA, CFRs and Safety Manuals, safety is typically something to be whispered about, like cancer or adultery. (Be honest, you just…

Recently my wife had surgery.  This gave me occasion to hang around a hospital for days at a time. While my intent was to be there to attend to any of my wife’s needs. I could not help but be an ardent observer of all of what I saw going on there. I was intrigued…

Over the past year, year and a half, data breaches have surged substantially. Target, Michael’s, and Neiman Marcus have all been impacted by customer data breaches, and now Home Depot customers are experiencing the same thing. The funny thing I have witnessed as these events continue to occur is our level of acceptance has increased….

This month at PICHR we have been focusing on the compliance aspect of Human Resources. To be more specific, I understand this to mean GOVERNMENT compliance. In many organizations the job of ensuring that the organization does not run afoul of ANY body of law, regulation or governing agency, is handed off to HR. This…

The very foundation of what HR professionals do is ensure that our organizations avoid risk and stay compliant to not only the policies that are established for the company but to Federal regulations and the laws of our particular States. Staying in the know requires constant reading, research, and most importantly listening. Outside of joining and…

Monday, my fellow contributor, Chris Fields, wrote about the 80/20 Rule and whether or not your organization is subsequently operating in compliance. Working in human resources, I feel it is easy for people to get caught up in the world of compliance given the many regulations or government entities we have to worry about –…