The way news moves today (both real and #fakenews) I could write a post a day about how one U.S. company or another screwed up regarding public relations, customer relations, or employee relations. It could be United Airlines – pick one of many reasons – or Pepsi, or Chick-Fil-A.  Every day, something. This is not…

Many people I know were happy to say goodbye to 2016. The top complaints seem to be: The loss of “too many” celebrities or artists (actors, authors, musicians that inspired them) and in some cases, people and family who we love and are close to The crazy US election, and a result that feels intolerable to…

Have you earned your DEPP™? I have read enough LinkedIn profiles and resumes to realize that adjectives have taken over. There is an adjective-based claim that many people are making that I believe needs some sort of certification. It seems there are growing numbers of DEPPs in every profession. Dedicated, Engaged, Passionate Professional. All I need…

As I write this today, Georgia Governor Nathan Deal has let it be known that he is vetoing the proposed “Free Exercise Protection Act”,  House Bill 757. The “protection” part of the act was to protect faith-based groups who refused to provide social, educational or charitable services that violate their religious beliefs. Oh, and they could…

I’ve had about 14 bosses in my professional career, and even more if you count the people that were leading various projects I have been assigned to. If you asked me if they had anything in common, I couldn’t identify one thing that was consistent among them all, only traits that made some of them…